• Apex Ship Management & Operations Services – FZCO, UAE
  • Premier Provider of Marine Food Services & Victualling Management Worldwide
  • Share on:
  • Apex Ship Management & Operations Services – FZCO, UAE
  • Premier Provider of Marine Food Services & Victualling Management Worldwide
  • Share on:

Workflow

Order Workflow

Our commitment to excellence shines through our meticulously planned and executed approach to delivering top-tier catering services to our valued clients. We take pride in our rigorous methodology, which includes educating clients on our offerings and sourcing only the finest food items to meet their requirements. Count on us to surpass your expectations with exceptional catering services.

Our dedicated team closely monitors each vessel's supply schedule, proactively sending timely reminders to ensure their upcoming supply needs are met. To enhance supply logistics and cost-effectiveness, we strongly encourage vessels to keep us informed of their itineraries.

Upon receiving requisitions from vessels, our state-of-the-art application software, CMS (Catering Management System), efficiently processes the requests. These requests are swiftly converted into Requests for Quotations (RFQs), which are then dispatched to our extensive network of suppliers.

Quotations received from suppliers undergo thorough evaluation within the CMS system before being submitted to the vessel for approval.

Purchase orders are issued to selected suppliers from the vessel's approved list, with detailed supplier information promptly communicated to the vessel.

Global Presence

Apex Marine Catering, your global leader in marine catering and victualling management.

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Inventory Supervision

We approach each catering endeavor with a sincere commitment to ensuring the well-being, contentment, and satisfaction of all involved. This dedication drives us to deliver tailored catering solutions that accommodate the dietary requirements and preferences of each individual. Our team of specialists offers guidance and suggestions to empower clients in making informed choices regarding their catering requirements. Additionally, we provide training programs to equip clients with the knowledge necessary to efficiently manage their catering needs.

We acquire delivery notes from the vessel, signed and stamped, to streamline supplier payment processing and to ensure the vessel's inventory status is accurately updated in our CMS platform.

Supply reconciliation and updating of the vessel's stock will be managed by our team. Vessels are only responsible for inputting the Rest On Board (ROB) figures at the end of each month.

Calculating the inventory for the following month entails adding the ROB from the previous month to any supplies received during the current month to ascertain the total stock.

Progress Reports for Client

We prioritize transparency in our operations, promoting open communication and trust between our clients and vessels to bolster the effectiveness of our partnerships. Using the Rest On Board (ROB) and meal reports, we assess the vessel's monthly victualling status.

Questions? Estimates?

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Our clients receive detailed updates, encompassing the vessel’s monthly and annual victualling rates, within our summary reports.

Apex Marine Catering remains dedicated to managing vessel victualling in accordance with the client’s approved rates, a responsibility we hold paramount.

Through these systematic methodologies, we ensure the seamless operation of our marine catering services, all while adhering to industry standards. This commitment enables us to provide outstanding service to both our esteemed clients and vessels navigating the seas.

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